Privacy Policy
Last updated: 2/17/2026
1. Who we are
Holy River Health (“we,” “us,” or “our”) is a healthcare practice serving patients primarily in Mississippi. Our main office is located at:
Holy River Health
114 Monument Place, Suite A
Vicksburg, MS 39180
Phone: 601-738-5075
This Privacy Policy explains how we collect, use, and protect information when you visit our website and interact with us online.
2. Information we collect
We may collect the following types of information when you use our website or contact us:
2a. Information you provide directly
• Name
• Contact details (phone number, email address, mailing address)
• Appointment details and preferences
• Information you include in messages sent through contact forms or links on our site
2b. Information collected automatically
When you visit our website, we may automatically collect:
• IP address
• Browser type and device information
• Pages you visit and how long you stay on them
• The website or link that brought you to our site
We may use cookies or similar technologies to improve your browsing experience and understand how our site is used.
We do not use this website to collect or store your full medical record. Any medical information you provide through our secure patient portal or during care is handled under separate, secure systems and governed by health privacy laws such as HIPAA and applicable Mississippi and Louisiana laws.
3. How we use your information
We may use the information we collect to:
• Provide, schedule, and manage appointments and services
• Respond to your questions and requests
• Operate, maintain, and improve our website and online services
• Communicate important updates about our practice, such as changes to hours or services
• Comply with legal, regulatory, and professional obligations
We do not sell your personal information.
4. Legal basis for processing (if applicable)
If you are located in a region that requires it (such as the European Economic Area), we process your personal information based on:
• Your consent
• The need to perform a contract with you (for example, providing requested services)
• Our legitimate interests in operating and improving our practice and website
• Compliance with legal obligations
5. How we share information
We may share your information with:
• Service providers who help us operate our website, systems, or communications (for example, hosting providers or appointment tools)
• Healthcare partners and professionals involved in your care, as allowed or required by law
• Authorities, regulators, or other third parties when required by law, court order, or to protect our rights, safety, or property
These parties are only permitted to use your information as needed to perform services for us or as required by law.
6. Patient health information
Health and medical information you provide through our secure patient systems or in the course of treatment is protected by federal and state health privacy laws, including HIPAA and applicable Mississippi and Louisiana laws.
If you have questions about how your medical information is used or disclosed, or if you want a copy of our Notice of Privacy Practices for health information, please contact our office directly.
7. Cookies and tracking technologies
We may use cookies and similar technologies to:
• Help our site function properly
• Remember your preferences
• Understand how visitors use our site
You can control cookies through your browser settings. If you disable cookies, some parts of the site may not work as intended.
8. Data retention
We keep your personal information only as long as necessary to:
• Provide services and respond to you
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements
Medical and health records may be retained for longer periods as required by healthcare regulations and Mississippi/Louisiana law.
9. How we protect your information
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Your rights and choices
Depending on your location and applicable law, you may have the right to:
• Request access to the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Request deletion of certain information, subject to legal requirements
• Object to or restrict certain types of processing
• Withdraw consent where we rely on your consent
To exercise these rights, please contact us using the details below. We may need to verify your identity before responding.
For requests related to your medical records or health information, please contact our office directly so we can respond under applicable health privacy laws.
11. Third-party links and tools
Our website may contain links to third-party websites, services, or tools (including our patient portal and any external booking platforms).
We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any information.
12. Children’s privacy
Our services are intended for adults and for parents or guardians seeking care for themselves or their children.
We do not knowingly collect personal information online from children under 13 without appropriate consent as required by law. If you believe a child has provided us with personal information through our website, please contact us so we can remove it where appropriate.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
When we do, we will revise the “Last updated” date at the top of this page. Your continued use of our website after changes are posted means you accept those changes.
14. Contact us
If you have any questions about this Privacy Policy or how we handle your information, please contact:
Holy River Health
114 Monument Place, Suite A
Vicksburg, MS 39180
Phone: 601-738-5075
Email: holyriverhealth@gmail.com